10.30.12 December 9th performance in Manila to move Araneta Coliseum - Important Ticket Information Update...


As previously announced, Sting's Back to Bass concert previously scheduled at the Mall of Asia Arena has been moved to Araneta Coliseum. There is no change to the show date, which remains Sunday, December 9th, 2012.

If you have a ticket to the previous venue, please see exchange instructions below. Refunds if necessary are available at point of purchase, as outlined below. For fans interested in purchasing tickets to Sting's concert at the Araneta Coliseum, those will go on sale beginning October 31st for General Admission and on November 10th for all reserved and VIP seating.

TICKET EXCHANGE FOR HARD TICKETS / REDEEMED TICKETS - NOVEMBER 10 - 20, 2012:

Customers may exchange their tickets in person November 10 through November 20, 2012. In order to receive the exchange, please bring your SMTICKETS ticket to the Ticketnet office at the Araneta Coliseum from 10AM-7PM daily. SMTickets and Ticketnet are working closely together in order to provide similar seat locations. All fans holding an SM Ticket who did not receive or register for a refund are assured a comparable ticket at the new venue.

Section exchange will be as follows:

MOA ARENA - ARANETA COLISEUM
VIP = VIP (reserved seating)
Patron = Patron (reserved seating)
Lower Box A = Lower Box (reserved seating)
Lower Box B = Upper Box A (reserved seating)
Upper Box = Upper Box B (reserved seating)
General Admission = General Admission (free seating)

TICKET EXCHANGE FOR UNREDEEMED TICKETS (BOUGHT ONLINE BUT NOT YET CLAIMED) - NOV. 5-15.

Customers with unredeemed vouchers must proceed to MOA Arena Ticket Booth between November 5 - 15 with their voucher, valid government issued ID, credit card (actual card and photocopy of card) used to purchase the MOA Arena/SMTickets tickets to claim their Araneta Coliseum/Ticketnet tickets. *After November 15, 2012, all unredeemed on-line purchases shall be deemed cancelled and charges reversed.

NEW TICKET PURCHASE FOR ARANATA ARENA - STARTING OCTOBER 31.

General Admission - selling will start October 31, 2012. VIP, Patron, Lower Box, Upper Box A & B - selling will start November 10, 2012.

TICKET REFUNDS - OCTOBER 31 - NOVEMBER 8:

Fans who do not wish to attend the rescheduled performance may refund their ticket refund October 31 to November 8, 2012 only. NO REFUNDS WILL BE ACCEPTED BEYOND THIS PERIOD. Those who wish to refund their tickets must proceed to the branch where they bought / redeemed their tickets. Customers must surrender their tickets in order to get refund. NO TICKET, NO REFUND.
a. Cash Transactions - customer surrenders ticket and is refunded in cash.
b. Credit Card Transactions - customer surrenders ticket and transaction will be reversed. Please allow 10-14 banking days to reverse the transaction.
c. Online Transactions:
i) UNREDEEMED TICKETS (TICKETS BOUGHT ONLINE BUT NOT YET CLAIMED) - Customer may email the TICKET CLAIM VOUCHER to smtickets@gmail.com to request a reversal to their order. Please allow 10-14 banking days to reverse the transaction.
ii) REDEEMED TICKETS - Customer surrenders ticket and transaction will be reversed. Please allow 10-14 banking days to reverse the transaction.

DECEMBER 9TH - ARANETA COLISEUM:

The box office at Araneta Coliseum will be open to assist out of town guests who are unable to exchange their ticket during the designated time frame. While no refunds will be available on night of show, tickets may be exchanged with available seating offered on a first come, first served basis.

Ovation Productions and Live Nation Global Touring apologize for any inconvenience to fans as a result of the venue change.
(1) Reviews and Comments
erickabee - 11.11.12
ticket exchange
We are very disappointed with the re-assignment of seats. It was not even a one-is-to-one reassignment and they have lumped us in a crappy section of the coliseum. I have heard that people who are only buying tickets now are getting seats in better sections. There is really something wrong and I am sure that I am not the only one disappointed. Hope management could look into this.
We are pleased to announce that Rosey Chan – a pianist, composer and performance artist – will perform as the supporting act at Sting’s concert on December 2 at the Hong Kong Convention Center and Exhibition Centre, Hall 5BC in Hong Kong, China as part of his Back to Bass tour. Classically trained at the Royal College of Music in London, Rosey Chan's performances at internationally-renowned venues such as the Royal Albert Hall, Royal Festival Hall, Wigmore Hall, Carnegie Hall, the Pompidou Centre and London's 100 Club, cemented her reputation as one of the most innovative performers of her generation. Her first solo album, One, was produced by Sting and features a diverse display of influences from Bach to Bill Evans via Chopin and John Cage...
"Peace isn't just the absence of war, it's something we bring about by small actions every single day." That was one of Stevie Wonder‘s many great quotes from the birthday party he held for the United Nations in the General Assembly Hall last night (October 24) for United Nations Day. The U.N. turned 67, but Wonder wasn't worried about getting it (or the attendees) to bed on time; his 20 song set kept the Hall rocking until well after 10:30 (the show, which streamed on websites including BET, VH1 Soul and VH1 Classic, was scheduled from 7 pm – 9 pm ET)...

[1] Comments
The date fans may purchase or exchange their tickets for Sting's concert in Manila, Philippines on December 9, 2012 at the Araneta Coliseum has been changed to Wednesday, October 31. Beginning October 31, fans who had purchased a ticket for the concert previously scheduled at the SM Mall of Asia Arena may exchange their tickets at a special window at the Ticketnet Office located at the Araneta Coliseum. Tickets may be exchanged leading up to and including show date, though we recommend this be done in advance to avoid lengthy queues. Those who purchased a reserved ticket will receive a reserved ticket for the performance at the Araneta Coliseum. Reserved seat tickets have been carefully reassigned so that fans with a reserved ticket at the MOAA will receive a comparable reserved ticket in the new venue. Tickets will be available for purchase beginning Wednesday, October 31, at all Ticketnet outlets, online at www.ticketnet.com.ph or call 911-5555 for information. If a refund is preferred, these tickets must be refunded at SM Tickets no later than Sunday, November 18, 2012. Ovation Productions and Live Nation Global Touring apologize for any inconvenience...

[2] Comments
As a reminder, tickets for Sting's concert in Manila, Philippines on December 9, 2012 may be purchased beginning tomorrow, October 25 at all Ticketnet outlets, online at www.ticketnet.com.ph or call 911-5555 for information. Fans who had purchased a ticket for the concert previously scheduled at the SM Mall of Asia Arena may exchange their tickets, also beginning tomorrow, October 25, at a special window at the Ticketnet Office located at the Araneta Coliseum. Tickets may be exchanged leading up to and including show date, though we recommend this be done in advance to avoid lengthy queues. Those who purchased a reserved ticket will receive a reserved ticket for the performance at the Araneta Coliseum. Reserved seat tickets have been carefully reassigned so that fans with a reserved ticket at the MOAA will receive a comparable reserved ticket in the new venue. If a refund is preferred, these tickets must be refunded at SM Tickets no later than Sunday, November 18, 2012...

[2] Comments
Sting recently performed at the Elie Wiesel Foundation gala, honoring Tom Hanks with the Arts for Humanity Award, at the New York Public Library...